Latest version of Flash on Mac breaks RTMP streams

We use RTMP streaming from Wowza server here at the Internet Institute and The Oxford Martin School. Currently, the latest version of flash (the one with hardware accelaration) on Mac seems to be causing headaches for some users, specifically, on 10.6.3 upwards, .h264 encoded streams over RTMP appear to fail.

You’ll get JWPlayer/FlowPlayer loading properly, followed by a blank screen.

Chrome has its own version of Flash, which appears unaffected, but for Firefox/Safari, you may wish to try the following: (I appreciate this is a quick fix, and not a solution!)

  • Right click (control click) on the main player window, and select ‘settings’
  • Ensure the ‘display’ tab is selected (bottom left of the dialog window)
  • Untick ‘Enable Hardware Acceleration’ and click close.
  • Reload the page

If anyone has an actual fix for this, do let me know…!

Building a Webcasting Troubleshooter

At the Oxford Internet Institute (OII), we run a fair few services, one of which is a streaming service based on Wowza Streaming Server. Wowza is a great piece of software (once configured properly) and allows us to stream .h264 encoded mp4s, and also stream live.

Recently, we’ve been trialling the live service as a bit of a recruitment tool; as a department which studies the social effects of the Internet, it seems logical we should utilise social media and streaming video as a way of attracting students, but also to help with the open door effort of not excluding anyone who may wish to apply.

One of the difficulties in providing live webcasting services is the lack of control over the end user’s experience. By using an .h264 encoded stream over RTMP, there are certain conditions which need to be met on the client end. Testing for these conditions has recently proved a bit of a head-scratcher, but we’ve come up with a small testing suite which at least helps push the user in the correct direction.

So what do we need to test?
    • Firstly, Javascript has to be enabled;
    • Secondly, we need to test for Flash, and preferably a version number,
    • And lastly, we need to test that port 1935 is open on the client end, for streaming over RTMP.

The end user should hopefully see three check boxes, for Javascript, Flash and finally, the port 1935 tester. If any of the tests fail, then they should be directed to instructions for enabling Javascript, updating Flash, etc.

I won’t go into the details of the Javascript/Flash detection here, as it’s generally well documented on the web.

The challenge was the port 1935 check.

We didn’t want to go down the Java Applet route (as that would lead to yet another condition to test for), and we didn’t want to give end users instructions on how to ping / tracert etc, as that would simply be too complex for the majority of users. We wanted a solution which would integrate with the rest of the page easily.

As we just need to check 1935 is open from the client end, *any* response on 1935 can be measured as a successful connection. Wowza doesn’t run a HTTP server in the truest sense – it *does* however respond with the Wowza streaming server number on port 80, and also on 1935; It’s a seemingly non standard response though, at least as far as the http headers are concerned.

Via ColdFusion?

So initially, I wasn’t thinking straight, and suggested doing a CFHTTP request to the streaming server on port 1935 to try and gauge a response. As the returned request is slightly odd, CFHTTP threw a few parsing errors, and I ended up trying to get the page as a binary object, which worked. After all, at the time, I was just looking to get anything from the streaming server over 1935.

Obviously, that request would come from our webserver, not the client, so pretty useless for testing whether the  end user could connect on 1935. So that rules out Server side scripting straight away.

Via jQuery?

Next, jQuery was the obvious candidate: it’s a client-side language after all. Couldn’t we just do a get request via jQuery, and gauge the response that way? Unfortunately (well, fortunately for the world wide web) there’s a fair amount of browser restrictions on cross domain requests when it comes to Javascript. You can’t just grab a page hosted on another domain, on a non standard port that way, and access it via jQuery.

Via iFrame?

We can’t use an iFrame, as the browser won’t allow you to access the content from another domain, so passing the result to jQuery wasn’t possible. Also, returning the Wowza generated page wouldn’t be exactly user friendly, and a line such as ‘If you don’t see Wowza X.XXX.XXX below, there’s a connection issue’ isn’t a particularly useful response.

Via JQuery & JSONP?

JSONP (JSON with Padding) is the answer in this case – you could get jQuery to request JSONP – However, we really didn’t want to have to configure Wowza with it’s fairly complex configuration to return JSONP (I’m not even sure if it’s possible, as the Wowza generated page comes from a load of XML config, but it may well be). We also didn’t want to do anything to the rudimentary http server which might affect the video streaming.

Via Proxy?

We couldn’t also do a proxy, as the request would again not be originating from the client – or rather the client request would go over port 80 to the proxy, and then the proxy would continue on 1935. Same issue as Server side scripting.

Ok, Flash Proxy?

The one advantage is that we had control over the server we wanted to test. Enter flash proxy; there’s a good guide here: .

By opening up the crossdomain.xml on the streaming server (but restricting it to requests from our domain), we can allow flash to do the check and return the result to jQuery – see flHXR – (with the jQuery plugin).

All in all, quite a learning journey!

More links: